Privacy
What we collect
We store your personal Google account email, first name, avatar, notification preferences and saved task information. We store your school email and verification dates only to confirm you are a UM student. DormHand is an independent student marketplace. It is not affiliated with, endorsed by or sponsored by the University of Miami. Card payments use Stripe’s test card.
Site activity
We record basic activity on DormHand, like pages visited and tasks started, to improve the service. We don't sell your data or track you on other sites.
How we use it
We use account and task information to connect verified UM students and coordinate bookings. Receipts and notifications go only to your personal email, never your miami.edu address. School verification expires each semester.
What other students see
Your building may be visible with your task. Your room number is shown only to the confirmed tasker during an active task, then hidden again. You do not need to share your phone number or socials.
Sharing
Information needed to complete a task is shared with the students involved. Payment providers will handle payout processing. Final provider details and disclosure rules will be documented before launch.
Deleting your account
Permanently delete your account from Account → Delete account. Your profile, school verification, badges, applications, saved tasks and private files are deleted; your miami.edu email is released for reuse. Unclaimed posted tasks are cancelled. Finish or cancel active, held or awaiting-confirmation tasks first. Completed receipts are kept without your name or account links for tax and accounting records; support records are anonymized and activity no longer links to your account. This cannot be undone. Account data, private files and sign-in are removed in order; success is confirmed only after every step finishes. Interrupted deletion can be retried by you or the owner. Owner accounts cannot delete themselves here. Three deletion attempts per hour are allowed.
Your choices
Manage preferences and verification on Account. Contact the Help Center for questions about your personal data.
Contact
Contact support@taskucampus.com for privacy questions. This placeholder is not the final privacy policy.